“It is always awkward doing business with an alias.”
-Sherlock Holmes

In the world of online gaming players are virtually anonymous when they come in contact with other players on the net. One does not carry his bad reputation when entering the online world. It is therefore very hard for a player to protect him or her self against various types of online fraud and collusion. This is where we come into the picture.

In-game protection

The decks are shuffled before each round by a Random Number Generator (RNG) and this distinctive ordering is transmitted to each player’s computer, via a 256 bit encryption. This prevents third parties from viewing the information, and even our own staff cannot see the encrypted games until they end. This is how we guarantee your protection from third parties. Sherlock, on the other hand, was designed to protect you from your opponents.

What is collusion?

Collusion is two or more players acting with a secret, common strategy. According to RummyRoyal’s terms of use, a player caught colluding in a game will have his or her account closed immediately and indefinitely, funds seized, and RummyRoyal will compensate the affected players by returning their buy-in amounts from games played with the offender(s).

“I am glad of all details, whether they seem to you to be relevant or not.”
-Sherlock Holmes

Sherlock – RummyRoyal’s anti-fraud system

Sherlock is a fraud detection system developed by RummyRoyal’s team of specialists in order to ensure the safety and security of the games that take place on our site. The system was tested and found most effective in identifying and preventing online rummy fraud and collusion.

“I am familiar with forty-two different impressions left by tires”
-Sherlock Holmes

Sherlock analyzes all the plays, hands and games that take place on the site. The system detects fraudulent playing patterns and creates a rating for each round and an aggregated rating for each player. Its reports are then examined and analyzed by RummyRoyal’s fraud department. New suspicious patterns are discovered every day and added to the system in order to improve its capabilities.

“Let us hear the suspicions. I will look after the proofs.”
-Sherlock Holmes

We could still use your help in preventing online fraud and collusion. Reporting your suspicions can help us catch abusive individuals faster and more effectively. Please report any suspicion to our customer support team, and our representatives will promptly forward your complaint to the fraud department. The fraud department will report back to every player who sends a complaint against another.

Enjoy your games!